MegaView

Frequently Asked Questions

1.    The Help file says to select the XYZ item in the File menu, but I can't see the menu, what can I do?
 
2.    I want to export a list of files and descriptions to use in Diji Album. How do I do this?
 
3.    When I try to play some AVI video files, i get the error "vids: mjpg decompressor missing".  What does this mean?
 
4.    I cannot get some multimedia formats to play, what should I do?
 
5.    I want to play some multimedia (*.MP3 and *.MOV) formats with a different player. How can I do this?
 
6.    After installing MegaView all my image icons have changed to MegaView icons and now when I click on an image in Explorer, I no longer see an example image displayed.   Can I fix this?
 
7.    After installing MegaView I can no longer open my images in my favorite image viewer by double-clicking on them, why?
 
8.    Whenever I click on a Word file for display I am asked whether I want to download the file?  Why is this happening?
 
9.    Can your software display ART Files?
 
10.    Your documentation says that you support PDF files, but when I try to view a PDF file I get an Internet Explorer message saying 'Do you want to Load or Open this file?'
 
11.    I would like to be able to set the order in which my images display during a slideshow.  I know that I can change the viewing order by name, file size, etc., but is it possible to set my own order for displaying the files during a slideshow?
 
12.    I have some images on a CD-ROM that are JPEG's but have the extension of .THM.  How can I make MegaView support them?
 
13.    I received an error when trying to uninstall MegaView. What should I do?
 
14.    How can I change the video types that are supported by MegaView?
 
15.    I want to change the order of my images (not by filename or date, but my own order) so they show in that order when I create my HTML index.
 
16.    I can't seem to get MegaView to crop the images where I have positioned the selection box.  Why is that?
 
17.    I want to put MegaView on a CD and have it load automatically when the CD-ROM is inserted and show the images that it contains, how can I do that?
 
18.    It takes a long time to print images from MegaView on a network printer, because the print jobs are so large.  What can I do?
 
19.    MegaView has both "Shrink to Fit" and "Stretch to Fit" options and they can be selected independently.  What's with that?
 
 
 
1.  The Help file says to select the XYZ item in the File menu, but I can't see the menu, what can I do?
 
  You have probably hidden the Menu, press Ctrl+M to redisplay it or 'Shift+Esc' to reset all your view settings.
 
 
2.  I want to export a list of files and descriptions to use in Diji Album. How do I do this?
 
  You will need MegaView, v5.3 or greater and Diji Album v3.1 or greater. These are the steps:
i) Select the files that you want to add to your album (hold the Ctrl key down to select multiple files)
ii) Select Thumbnails|Export Files to Diji Album Editor... (if this item is not listed then reinstall Diji Album Editor)
 
Your list will be exported. To import this into Diji Album:
i) Run Diji Album Editor
ii) Create a new album file or open an existing one
iii) Select Page|Import Page Wizard...
 
 
3.  When I try to play some AVI video files, i get the error "vids: mjpg decompressor missing".  What does this mean?
 
  You will need to download an MJpeg codec.  Three popular ones can be obtained from:

www.mainconcept.com
or
www.morgan-multimedia.com
or
www.pegasusimaging.com

 
 
4.  I cannot get some multimedia formats to play, what should I do?
 
  MegaView will generally be able to play all files that have a valid MCI driver.  Windows should provide MCI drivers for all common formats which you want to play.
 
Exceptions:
 
Some AVI formats (.avi):
 
AVI is not a single format, rather it has many different 'flavours'. Windows supports all the common formats already, so MegaView can play them. However you will need to download the requisite codecs for some of the custom formats.
 
One of the most common AVI formats downloaded from the Internet is DivX. To add support for this format, download the free codec from: http://www.divxmovies.com/codec/ or http://www.doom9.org/software.htm#codecs


RealNetworks formats (ra, .ram, .rm, .rmm):
 
Microsoft no longer includes support for RealNetworks in newer versions of Windows media player. Users wanting to play RealAudio or RealVideo need to obtain the RealPlayer. You can still access them via MegaView, see FAQ #5


QuickTime Formats (.mov, .qt):
 
Newer versions of Windows do not support files that are created with QuickTime version 2.0 and later. Users wanting to play such files need to obtain the QuickTime viewer from Apple. You can still access them via MegaView, see FAQ #5
 

If you have a format which you cannot play in MegaView but can play in other software on your system, then it is possible that another MCI driver is being used, which is causing problems.

Please download the MCI Tester, run it and let us know what results you get.

If all else fails, you can set MegaView to use an external application to play the format. Please see FAQ #5.

 
 
5.  I want to play some multimedia (*.MP3 and *.MOV) formats with a different player.  How can I do this?
 
  To have MegaView use an external player when you click on a file format you will have to specify that it is not a supported sound file, but rather it is a 'custom' file.  The process for this is:

i)  Select File|Supported Formats (you will need to have the Simplified Interface option switched off when you do this - you can find this on the first tab). 
ii)  Click on 'Select..' beside the Sound Files list
iii) Uncheck the MP3 Option and click OK
iv) Check the 'Custom Formats option'
v) Click 'Add and Select..'
vi) Click 'Add..', enter *.MP3 and click OK
vii)  Click on the Single Click tab and the custom formats option is set to 'Display with the Windows default program.'
viii) Click OK to exit
 
 
6.  After installing MegaView all my image icons have changed to MegaView icons and now when I click on an image in Explorer, I no longer see an example image displayed.  Can I fix this?
 
  You have associated your images with MegaView, you need to revert this association. To do this, select File|Supported Formats.
 
If you are using the 'Simplified User Interface options, click OK to the first dialog displayed and then in the next dialog (headed select formats) uncheck all the formats that are checked.
 
If you are not using the simplified interface, select the 'Associations' tab, then click on the Associations button beside Images and uncheck all the formats that are checked.
 
 
7.  After installing MegaView I can no longer open my images in my favorite image viewer by double-clicking on them, why?
 
  You have set the option to make MegaView your default viewer.  To restore your previous viewer, select File|Supported Formats.
 
If you are using the 'Simplified User Interface options, click OK to the first dialog displayed and then in the next dialog (headed select formats) uncheck all the formats that are checked.
 
If you are not using the simplified interface, select the 'Associations' tab, then click on the Associations button beside Images and uncheck all the formats that are checked.
 
 
8.  Whenever I click on a Word file for display I am asked whether I want to download the file?  Why is this happening?
 
  The problem is likely to be that Word is either not installed on your system or is not set-up correctly.

If you have tried reinstalling Word and still have problems, then it is recommended that you specify that Word is not a supported format so that Word is loaded when you want to display the file (rather than MegaView trying to display it).  The process for this is:

i)  Select File|Supported Formats (you will need to have the Simplified Interface option switched off when you do this - you can find this on the first tab). 
ii)  Click on 'Select..' beside the Common Formats list
iii) Uncheck the Word Option and click OK
iv) Check the 'Custom Formats option'
v) Click 'Add and Select..'
vi) Click 'Add..', enter *.DOC and click OK
vii)  Click on the Single Click tab and the custom formats option is set to 'Display with the Windows default program.'
viii) Click OK to exit
 
 
9.  Can your software display ART Files?
 
  If you have Internet Explorer v5.5 or greater installed you can set MegaView to display ART files:
i) Select File|Supported Formats (you will need to have the setting, 'Simplified Interface' turned off under File|Options)
ii) Beside the 'Common' formats, click 'Select'
iii) Find the "*.Art" item and ensure it is checked
iv) Click OK
 
However you will not be able to perform normal image functions or conversions on ART images so it is recommended that you save them to Bitmap while downloading them. I.e. when you want to keep an image displayed in the AOL browser, right-click it and select save, then select .BMP from the 'Save as' types and click OK.  Our software can display a BMP file, though you might want to convert it to JPEG to make it smaller.
 
 
10.  Your documentation says that you support PDF files, but when I try to view a PDF file I get an Internet Explorer message saying 'Do you want to Load or Open this file?'
 
  To support PDF files you need to install the free Adobe Acrobat Viewer which installs a browser plug-in.  You can download this from the Adobe Web Site 
 
 
11.  I would like to be able to set the order in which my images display during a slideshow.  I know that I can change the viewing order by name, file size, etc., but is it possible to set my own order for displaying the files during a slideshow?
 
  Yes.  To do this you need to add all of the files of the slideshow to your favorites (File|Add to Favorites) and then go to favorites mode and reorder then using the up/down buttons (or drag and drop).
 
 
12.  I have some images on a CD-ROM that are JPEG's but have the extension of .THM.  How can I make MegaView support them?
 
  Open the file, C:\Program Files\MegaView\formats.xdl in Notepad, and add *.thm to the end of the line, False_Extensions=...
 
 
13.  I received an error when trying to uninstall MegaView. What should I do?
 
  You can uninstall it manually. Here are the steps:
&nsbp;
i) Delete the folder, C:\Program Files\MegaView\
ii) Click on the Start Menu button with the right mouse button and select 'Open'
iii) Open the folder, 'Programs'
iv) Delete the folder, 'MegaView'
 
 
14.  How can I change the video types that are supported by MegaView?
 
  To edit them:
i) Select File|Supported Formats (you will need to have the Simplified Interface setting switched off when you do this - you can find this on the first tab of File|Options).
ii) Click on 'Select..' beside the Video Files list
iii) Check the video formats that you want to support and uncheck those that you do not want
iv) Click OK to exit
 
 
15.  I want to change the order of my images (not by filename or date, but my own order) so they show in that order when I create my HTML index.
 
  You can modify the displayed order of a set of files like this:
i) Select the files and add them to favorites (File|Add to Favorites)
ii) Change to Favorites mode by clicking the Favorites tab
iii) To change the order of the files, click on them, then use the Up/Down buttons to promote/demote files
 
 
16.  I can't seem to get MegaView to crop the images where I have positioned the selection box.  Why is that?
 
  MegaView uses Lossless cropping, meaning that there is no reduction in the quality of your JPEG images when you perform a crop (unlike in most other image editing software). The one limitation with cropping or rotating images losslessly, is that you are bound by certain data blocks within the image, this means that lossless crops will often be a few pixels out from your selection and when rotating a few pixels may be lost from the edge of an image.
 
If you would prefer more exact cropping then you can disable the lossless rotation and cropping under File|Options, Advanced...
 
 
17.  I want to put MegaView on a CD and have it load automatically when the CD-ROM is inserted and show the images that it contains, how can I do that?
 
  These are the steps:

i. Copy all of the files from C:\Program Files\MegaView to a \MegaView\ folder on the CD
ii. Put all of the images that you want to show in an \Images\ folder on the CD
iii. Put the following file in the top level folder of the CD (e.g. if your CD is in E:\ then this file needs to be at E:\Autorun.inf):

MegaView Autoplay

 
 
18.  It takes a long time to print images from MegaView on a network printer, because the print jobs are so large.  What can I do?
 
  By default, MegaView prints to the full resolution of the printer which can create very large print jobs. You can reduce the size of the print job without greatly affecting the quality by doing the following:

i. Select the image(s) to print
ii. Click File|Print
iii. Right-click on the box named Printer
iv. Set Send output in chunks to YES
v. Set Output Scale Factor to 1/3
vi. Click OK

 
 
19.  MegaView has both "Shrink to Fit" and "Stretch to Fit" options and they can be selected independently.  What's with that?
 
  The two options determine how images of different sizes should be displayed:

Shrink To Fit only applies to images that are larger than the preview window. If enabled, it reduces the display size of the image so that it fits within the preview window.

Stretch To Fit only applies to images that are smaller than the preview window. If enabled, it enlarges the display size of the image to the dimensions of the preview window.

 
 
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